Early Registration Before You Arrive
We are pleased to offer you two ways to register for your next medical procedure — over the phone or online. With online pre-registration, you can securely send your information at your convenience.
To pre-register, you will need the following information:
- Your insurance card
- Date of test/procedure
- Information about your doctor — name and address
- Employment contact information
- Emergency contact information
- Your private email address
Please note you will need approximately 10 minutes to complete the online form. If additional information or patient liability is required after verification, you will be contacted by our pre-registration staff.
All information is kept strictly confidential and is transmitted via a secure Internet link to our pre-registration staff.
To pre-register over the phone, contact us at:
- 855-850-4123 (Mercy, Hackley, & Lakes Village Campuses)
- 231-861-3002 (Lakeshore Campus)
We will ask you to present your insurance card and photo identification, and verify the pre-registration information. If a deposit is required, this information will be communicated to you personally.
Please pre-register at least three (3) days prior to your scheduled visit.
If your appointment is scheduled within the next 48 hours or you have questions, please call 855-850-4123 for pre-registration.
Hours for pre-registration are Monday through Thursday, 7:30 a.m.–8 p.m. and Friday, 7:30 a.m.–6 p.m.
I understand that any information submitted to Mercy Health on this Website is encrypted and will be used by Mercy Health only for registration or medical records. Use of the information will follow all federal and state laws and regulations related to medical record privacy. I understand that I voluntarily submit information here and that I also have the option of completing registration in person at the appropriate Mercy Health facility.